The Federal Tax Ombudsman (FTO) has ruled that the Federal Board of Revenue (FBR) is not legitimate or legal services for taxpayers by imposing taxes on the “Irus” portal.
In a detailed order, the FTO said that only the notices on the IRIS cannot be considered a valid service in the sense of the Income Tax Rules, Rule 74 of 2002, in the sense of Section 218 (1) (D).
The order emphasizes that the FBRS digital system will have to ensure proper communication with taxpayers through SMS or email alerts, rather than expected people to check their IRIS accounts daily.
The Ombudsman said that such a process violates the principles of natural justice and fair game.
The case included a 78 -year -old elderly citizen, who announced his salary income, the income of the AOP’s share revenue, pensions, and profit on bank reserves in his tax declarations.
The issue of taxpayers was selected for the Income Tax Ordinance, Section 214C of 2001 for the Tax Year 2014 and 2015 audit by computer belt.
The FTO has now directed the FBR to review the verification of the evaluation orders for both tax years, which was approved by the Commissioner (Appeal-III) Karachi on January 12, 2024.
The Ombudsman advised that the trial court be demanded for a recent decision on merit in the interest of justice (before the DCIR).
The order also directed the Commissioner, Zone III, RTO-II Karachi to immediately separate the complainant’s bank accounts, and FBR Member Operations/Administration asked the administration to launch an investigation into the behavior of the elderly taxpayers.
The FTO emphasized that tax officials should use proper care and fair use of especially senior citizens, especially senior citizens.